Harmon, P. (2003). Business process change: A manager's guide to improving, redesigning, and automating processes. Morgan Kaufmann Publishers.
Citación estilo ChicagoHarmon, Paul. Business Process Change: A Manager's Guide to Improving, Redesigning, and Automating Processes. Amsterdam: Morgan Kaufmann Publishers, 2003.
Cita MLAHarmon, Paul. Business Process Change: A Manager's Guide to Improving, Redesigning, and Automating Processes. Amsterdam: Morgan Kaufmann Publishers, 2003.
Precaución: Estas citas no son 100% exactas.
