Cita APA

Goetsch, D. L., & Davis, S. M. (1994). Introduction to total quality: Quality, productivity, competitiveness. Prentice Hall.

Citación estilo Chicago

Goetsch, David L., and Stanley M. Davis. Introduction to Total Quality: Quality, Productivity, Competitiveness. Englewood Cliffs, NJ: Prentice Hall, 1994.

Cita MLA

Goetsch, David L., and Stanley M. Davis. Introduction to Total Quality: Quality, Productivity, Competitiveness. Englewood Cliffs, NJ: Prentice Hall, 1994.